Hot Air Balloon Dubai

IMPORTANT INFORMATION

• Please carry a valid ID proof/Passport along with you. (Without any valid ID passengers are not allowed to fly)
• Transfers are available from Dubai Marina Mall, Burjuman Mall, Deira City Centre & Dubai Outlet Mall.
• Reach at least 5 to 10 minutes before the scheduled pick-up time, as any kind of delay may sometimes lead to the cancellation of the entire flight. 
• Passengers with a weight over 120 Kg will be charged double the ticket price.
• Please do not carry heavy luggage during this activity.
• There will be free Pick up and Drop off from the hotel in Sharjah / Ajman City for a minimum of 6 pax (applicable for Deluxe and Premium Ride).
• The pick-up/drop-off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
• Comfortable casual clothing is recommended for this pursuit. Be sure to avoid high heels and instead wear comfy shoes or boots.
• Tour Date/Time will be subject to availability.
• Pregnant ladies, any person who has Heart problem / serious knee & back pain, has undergone major surgery during the last 6 months,  and suffering from height phobia is not recommended for this activity.
• Tour Date/Time will be subject to availability.

• Pick Up & Drop Off from/at your Hotel (If transfers selected)
• Private vehicle to be booked:-Jebel Ali, Abu Dhabi, Sharjah, Ajman, RAK, Al Ain, Bab Al Shams
• 30 - 60 Minutes Balloon Ride depending on weather condition
• Buffet Breakfast Post Landing
• Photography with the Falcon
• Dune Bashing
• Short Horse Ride
• Short Camel Ride
• Quad Biking

Deluxe Ride

• Pick Up & Drop Off from/at your Hotel (If transfers selected)
• Private vehicle to be booked:- Jebel Ali, Abu Dhabi, Sharjah, Ajman, RAK, Al Ain, Bab Al Shams
• 30 - 60 Minutes Balloon Ride depending on weather condition
• Buffet Breakfast Post Landing
• Photography with the Falcon
• Short Camel Ride

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Note: If Tour Booked without Transfers, Please confirm the Tour Location & Timings with our Customer Support team if required.