West Coast Wildlife Centre

The West Coast Wildlife Centre, nestled in Franz Josef on New Zealand West Coast, is a world class conservation and visitor hub devoted to safeguarding the world’s rarest kiwi species—Rowi and Haast Tokoeka. Opened in November 2010 through a public–private partnership between the Department of Conservation and Te Rnungao Makaawhio, the centre has since hatched over half of all living Rowi, marking it as the largest kiwi breeding facility in the South Island

Inside the eye-catching emerald-green building, visitors can wander a nocturnal kiwi house through dimly lit bush, catching glimpses of these shy, iconic birds. The centre also offers a fascinating “Backstage Pass” VIP tour, led by passionate kiwi rangers, where you step behind the scenes into the incubation and rearing rooms, and meet other native taonga such as live tuatara

Beyond its wildlife exhibits, the centre includes interactive glacier interpretation displays, storytelling about West Coast history, a cozy cafe with reputedly the best coffee in town, and a vibrant gift shop packed with Kiwi-made treasures

Whether you’re there to support conservation efforts or simply to witness kiwi chicks in a habitat designed for their survival, the West Coast Wildlife Centre delivers an educational, inspiring, and heartwarming experience that resonates long after you leave.

Policy Overview: At BookMyBooking.com, Attractions/Activities booking is subject to a stringent non-refundable cancellation policy designed to maintain the availability of attractions/activities while ensuring effective management of slots. This policy encompasses various booking scenarios. We encourage you to carefully review the cancellation terms applicable to your chosen booking type:

1. Standalone Activity Tickets:

• Non-Refundable Booking: Once a booking for a standalone activity ticket is confirmed, it cannot be cancelled or changed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.

2. Activity Ticket with Shared Transfer:
   • Non-Refundable Booking: Bookings that include activity tickets along with shared transfers are non-refundable once confirmed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
3. Activity Ticket with Private Transfer:

• Non-Refundable Activity Ticket: The activity ticket component is non-refundable once booked.
• Cancellable Private Transfer:
  • Cancellation Notice Required: If you need to cancel the private transfer, you must do so at least 48 hours before the scheduled activity.
  • Refund Details: Cancellations made within this timeframe are eligible for a full refund of the private transfer charges, after the deduction of applicable taxes, service charges, and payment gateway fees.

4. No Changes Allowed: Bookings are final and cannot be modified. This includes changes to the date, time, or number of participants.
5. No-Shows: Failure to attend the activity at the scheduled time and location will result in the forfeiture of the booking without any refund or credit.
6. Service Provider and BMB Cancellations: If an activity or transfer (whether it’s a private or shared transfer booked as part of a bundled service) is cancelled by the service provider or BookMyBooking.com, or due to unforeseen circumstances (e.g., weather conditions, safety concerns or any avoidable things), we will offer an alternative date or activity of equal value. If no suitable alternative is available, a credit voucher may be issued at the discretion of BookMyBooking.com.

 

Policy Acceptance: By booking an activity or transfer through BookMyBooking.com, customers acknowledge and agree to this cancellation policy. This policy is clearly stated during the booking process and must be accepted to complete any reservations.

 

Additional Agreement: By agreeing to this cancellation policy, you also accept the Terms and Conditions for Attractions or Activities as outlined on our website. Please review these terms in detail at BookMyBooking.com Terms and Conditions to ensure you fully understand the provisions that govern your bookings.

 

Contact Information: For any inquiries or further clarification regarding this policy, please contact our customer support team at contact@bookmybooking.com.