Two Rivers Mall

Two Rivers Mall is Kenya’s largest and most luxurious shopping and lifestyle destination, located in Nairobi. Spanning over 65 acres, it offers a world-class retail experience with a wide variety of international and local brands, from fashion and electronics to homeware and beauty. The mall’s modern design, spacious walkways, and elegant ambiance make it a premier shopping destination for both residents and tourists.

Beyond shopping, Two Rivers Mall provides a vibrant entertainment hub. Visitors can enjoy a variety of dining options, ranging from casual eateries to fine dining restaurants, offering local and international cuisines. The mall also features recreational facilities, including cinemas, arcades, and a variety of leisure spaces, making it an ideal destination for families and groups looking to relax and have fun.

Two Rivers Mall is more than just a shopping center; it’s a lifestyle experience. The beautifully landscaped outdoor areas and scenic surroundings provide a perfect setting for leisure walks and social gatherings. Regular events, exhibitions, and promotions add to the lively atmosphere, ensuring there’s always something new to see or do. With its combination of shopping, dining, and entertainment, Two Rivers Mall stands as a must-visit destination for anyone in Nairobi.

Policy Overview: At BookMyBooking.com, Attractions/Activities booking is subject to a stringent non-refundable cancellation policy designed to maintain the availability of attractions/activities while ensuring effective management of slots. This policy encompasses various booking scenarios. We encourage you to carefully review the cancellation terms applicable to your chosen booking type:

1. Standalone Activity Tickets:

• Non-Refundable Booking: Once a booking for a standalone activity ticket is confirmed, it cannot be cancelled or changed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.

2. Activity Ticket with Shared Transfer:
   • Non-Refundable Booking: Bookings that include activity tickets along with shared transfers are non-refundable once confirmed. Full payment is required at the time of booking, and no refunds will be issued under any circumstances.
3. Activity Ticket with Private Transfer:

• Non-Refundable Activity Ticket: The activity ticket component is non-refundable once booked.
• Cancellable Private Transfer:
  • Cancellation Notice Required: If you need to cancel the private transfer, you must do so at least 48 hours before the scheduled activity.
  • Refund Details: Cancellations made within this timeframe are eligible for a full refund of the private transfer charges, after the deduction of applicable taxes, service charges, and payment gateway fees.

4. No Changes Allowed: Bookings are final and cannot be modified. This includes changes to the date, time, or number of participants.
5. No-Shows: Failure to attend the activity at the scheduled time and location will result in the forfeiture of the booking without any refund or credit.
6. Service Provider and BMB Cancellations: If an activity or transfer (whether it’s a private or shared transfer booked as part of a bundled service) is cancelled by the service provider or BookMyBooking.com, or due to unforeseen circumstances (e.g., weather conditions, safety concerns or any avoidable things), we will offer an alternative date or activity of equal value. If no suitable alternative is available, a credit voucher may be issued at the discretion of BookMyBooking.com.

 

Policy Acceptance: By booking an activity or transfer through BookMyBooking.com, customers acknowledge and agree to this cancellation policy. This policy is clearly stated during the booking process and must be accepted to complete any reservations.

 

Additional Agreement: By agreeing to this cancellation policy, you also accept the Terms and Conditions for Attractions or Activities as outlined on our website. Please review these terms in detail at BookMyBooking.com Terms and Conditions to ensure you fully understand the provisions that govern your bookings.

 

Contact Information: For any inquiries or further clarification regarding this policy, please contact our customer support team at contact@bookmybooking.com.